Cancellation : If we need to cancel certain time schedules, a purple banner will appear at the top of forestalumina.com starting at 1 pm and the information will also be on our Facebook page under : Parc de la Gorge de Coaticook & Foresta Lumina. It is therefore your responsibility to verify, in case of bad weather conditions, if events are cancelled. Guests will then receive an email during the day to give them the procedure to postpone their visit to a later date for the current season. If you do not see a purple banner around 1 pm, Foresta Lumina is open.
Your ticket is valid for the current season only. If you cannot print your ticket either keep your confirmation on your portable phone or mention your name or order number upon arrival. The time you booked is a time space so for example, if you booked a ticket for 9 pm your departure is assured between 9 pm and 9:30 pm.
A parking lot is also available for visitors directly on-site at 135, Michaud Street, Coaticook, J1A 1A9.
- Modifications within 7 days of your arrival date, a $5.50 plus tax fee will be added for all necessary changes.
- Within 6 days or less of your arrival date no modifications will be accepted.
- Cancellation within 7 days of your arrival, a $10.00 fee plus tax will be added per campsite cancelled.
- Within 6 days or less before arrival, full payment of the reservation will be withheld.
- For a cancellation on the day of arrival, if we do not receive further communication from you, your campsite will be held until 11 am the next day. Beyond this deadline and if we do not receive further communications from you, the reservation is canceled (full stay) and the full payment is retained.